Question 1

Discounts

Accepted Answer

When purchasing tickets, BCT Members are entitled to a 50% discount. Please enter your membership email address into the discount code box and 50% will be automatically added to your order if your membership is valid.

Question 2

Type of tickets

Accepted Answer

When selecting tickets, please make sure you have one paid "main ticket" for yourself and select the amount of corresponding tickets for each additional family member attending. (Example: Two parents + two school age children = 1 "main ticket" = 1 "additional adult" = 2 "child tickets").

Question 3

Refund policy

Accepted Answer

Refunds: refunds will be processed on a case to case basis for each event. To request a refund please email programmes@baselchildrenstrust.ch 
Please see the confirmation email for full details.

Question 4

How to get there

Accepted Answer

By tram: Tram 3 to Felix Platter-Spital, a short walk from the venue.
By bus: Buses 31 & 38 to Ensisheimerstrasse, a short walk away.
By car: Visitor parking is available in the underground Westfeld car park.

Question 5

Waitlist

Accepted Answer

We do not currently have a waitlist for our 2026 Halloween event due to the event having two parties. If your first party choice is full, please take tickets for the other party. When both parties are full, we may install a waitlist in accordance to demand.

BCT's Halloween AFTERNOON Party

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BCT's Halloween AFTERNOON Party

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