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Housing and Homelessness

Society Matters

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This CPD-accredited course covers tenancy rights, landlord obligations, eviction processes, and homelessness support. Learn to resolve housing issues, challenge decisions, and provide effective support to those facing housing insecurity.

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Housing and Homelessness
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Society Matters

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Specialist social welfare solutions for everyone.Society Matters is a social enterprise which mobilises knowledge, delivering tangible social value to achieve a fair society for all, with lives well lived.As the trading subsidiary of independent charity, Citizens Advice Gateshead, Society Matters specialises in social welfare training, social action projects, and tailor-made solutions through a team of in-house experts.

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An Introduction to Access to Work

1 upcoming event

This CPD-accredited course provides a comprehensive introduction to the UK Government’s Access to Work scheme, which helps people with disabilities and long-term health conditions to start or stay in employment.

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An Introduction to Debt

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This interactive course covers best practices for supporting people with debt. Explore budgeting, debt types, enforcement, breathing space, and all debt solutions, including DROs and DMPs. Gain practical tools to help clients manage and resolve debt.

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An Introduction to Personal Independence Payment

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Boost PIP success: Learn to guide applications, decode descriptors & challenge decisions with confidence. CPD accredited.

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An Introduction to Universal Credit

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Our interactive workshops cover Universal Credit, including migration notices, transitional protection, and strategies to safeguard benefit entitlements. Ideal for those supporting vulnerable clients through the transition.

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Carers and Caring Matters

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This CPD-accredited course explores the challenges faced by unpaid caregivers and the support available to them. Learn about carer benefits, assessments, home adaptations, and how to help carers access vital services and improve their wellbeing.

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Challenging Welfare Decisions (Advanced)

1 upcoming event

This CPD-accredited course equips you to support clients in challenging DWP welfare decisions. Learn about eligibility, timeframes, appeals, mandatory reconsiderations, and practical strategies to improve outcomes for those facing benefit sanctions.

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Disability Living Allowance for Children

1 upcoming event

Build your team’s confidence in supporting families through the Disability Living Allowance (DLA) process for children. These CPD-accredited sessions cover eligibility, application guidance, appeals, and how DLA can unlock wider family benefits.

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Free Speed Networking

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We're bringing together decision-makers, business owners, and third-sector leaders for our speed networking events.

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Free Training Webinars

2 upcoming events

Take part in our free Society Matters training webinars, covering essential topics like welfare rights, financial wellbeing, housing, mental health and community support and build the skills needed to make a meaningful difference.

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Immigration and Benefits (Advanced)

1 upcoming event

This CPD-accredited course demystifies UK immigration statuses and their impact on welfare benefits. Gain practical knowledge to support clients, understand eligibility, and overcome barriers to accessing financial and housing support.

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Making homeless application

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Learn legal framework, council duties, and challenge decisions to support clients on applying a homeless application.

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Prisoners and Welfare Benefits

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This CPD-accredited course explores how sentencing affects welfare benefits and housing. Learn how to support prisoners and their families with applications, homelessness prevention, and access to resources through real-life case studies and guidance.

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The Welfare Benefits System

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This CPD-accredited course gives professionals a practical overview of the UK welfare benefits system. Learn about Universal Credit, PIP, qualifying conditions, and how to support clients in accessing the right benefits for their needs.

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Understanding Stress and Mental Health

1 upcoming event

This CPD-accredited course explores stress, resilience, and mental health. Challenge stereotypes, learn practical support strategies, and gain confidence in helping others and yourself manage mental health challenges.

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Universal Credit (Advanced)

1 upcoming event

This CPD-accredited course covers advanced Universal Credit topics, including income thresholds, self-employment, transitions, and payment structures. Gain practical skills to support clients with complex needs and confidently manage challenging claims.