Toister Performance Solutions, Inc.
Jeff Toister, The Service Culture Guide
Jeff's first customer service interaction ended in a service failure. Vowing to learn from that experience, he became obsessed with customer service.
Today, he is ranked as one of the Top 30 Customer Experience Professionals in the World by Global Gurus. He's written four books including The Service Culture Handbook, a step-by-step guide to getting your employees obsessed customer customer service.
More than 12,000 customer service professionals around the world subscribe to Jeff's Customer Service Tip of the Week email. Over three million people have taken one of his video-based training courses on LinkedIn Learning. His Customer Service Foundations is LinkedIn Learning's most-watched customer service course in the world.
Toister Performance Solutions, Inc.
Prochain(s) (0)
Dernier(s) (14)
Using CX to Drive Results
Wed, Apr 17, 3:30 PM
Vérifier le prix du billet sur l'événement
Customer Service Train-the-Trainer
Tue, Mar 19, 10:00 AM PDT
Vérifier le prix du billet sur l'événement
Customer Service Train-the-Trainer
Thu, Feb 8, 10:00 AM PST
Vérifier le prix du billet sur l'événement
Customer Service Meetup San Diego
Thu, Feb 21, 5:30 PM
Libre
Virtual Author Chat with Jeff Toister
Tue, Apr 4, 10:00 AM PDT
Libre
Webinar: How to Battle Contact Center Agent Burnout
Thu, Aug 4, 10:00 AM PDT
Libre
Webinar: Five More Obstacles to Outstanding Customer Service
Tue, May 12, 10:00 AM PDT
Libre
Improving Email Response Time: Interview with Leslie O'Flahavan
Thu, Apr 16, 10:00 AM PDT
Libre
Webinar: Customer Service Trends to Watch in 2015
Wed, Jan 14, 10:00 AM PST
Libre
Using CX to Drive Results
Wed, Apr 17, 3:30 PM
Vérifier le prix du billet sur l'événement
Customer Service Train-the-Trainer
Tue, Mar 19, 10:00 AM PDT
Vérifier le prix du billet sur l'événement
Customer Service Train-the-Trainer
Thu, Feb 8, 10:00 AM PST
Vérifier le prix du billet sur l'événement
Customer Service Meetup San Diego
Thu, Feb 21, 5:30 PM
Libre
Virtual Author Chat with Jeff Toister
Tue, Apr 4, 10:00 AM PDT
Libre
Webinar: How to Battle Contact Center Agent Burnout
Thu, Aug 4, 10:00 AM PDT
Libre
Webinar: Five More Obstacles to Outstanding Customer Service
Tue, May 12, 10:00 AM PDT
Libre
Improving Email Response Time: Interview with Leslie O'Flahavan
Thu, Apr 16, 10:00 AM PDT
Libre
Webinar: Customer Service Trends to Watch in 2015
Wed, Jan 14, 10:00 AM PST
Libre
Événements
Using CX to Drive Results
Wed, Apr 17, 3:30 PM
Vérifier le prix du billet sur l'événement
Customer Service Train-the-Trainer
Tue, Mar 19, 10:00 AM PDT
Vérifier le prix du billet sur l'événement
Customer Service Train-the-Trainer
Thu, Feb 8, 10:00 AM PST
Vérifier le prix du billet sur l'événement
Customer Service Meetup San Diego
Thu, Feb 21, 5:30 PM
Libre
Virtual Author Chat with Jeff Toister
Tue, Apr 4, 10:00 AM PDT
Libre
Webinar: How to Battle Contact Center Agent Burnout
Thu, Aug 4, 10:00 AM PDT
Libre
Webinar: Five More Obstacles to Outstanding Customer Service
Tue, May 12, 10:00 AM PDT
Libre
Improving Email Response Time: Interview with Leslie O'Flahavan
Thu, Apr 16, 10:00 AM PDT
Libre
Webinar: Customer Service Trends to Watch in 2015
Wed, Jan 14, 10:00 AM PST
Libre
Using CX to Drive Results
Wed, Apr 17, 3:30 PM
Vérifier le prix du billet sur l'événement
Customer Service Train-the-Trainer
Tue, Mar 19, 10:00 AM PDT
Vérifier le prix du billet sur l'événement
Customer Service Train-the-Trainer
Thu, Feb 8, 10:00 AM PST
Vérifier le prix du billet sur l'événement
Customer Service Meetup San Diego
Thu, Feb 21, 5:30 PM
Libre
Virtual Author Chat with Jeff Toister
Tue, Apr 4, 10:00 AM PDT
Libre
Webinar: How to Battle Contact Center Agent Burnout
Thu, Aug 4, 10:00 AM PDT
Libre
Webinar: Five More Obstacles to Outstanding Customer Service
Tue, May 12, 10:00 AM PDT
Libre
Improving Email Response Time: Interview with Leslie O'Flahavan
Thu, Apr 16, 10:00 AM PDT
Libre
Webinar: Customer Service Trends to Watch in 2015
Wed, Jan 14, 10:00 AM PST
Libre